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FAQ's

Frequently Asked Questions

We love when people ask us about our product. Here are a few commonly asked questions, let us know if there are any other questions you have that aren’t addressed below.

  • How often do your flavors change?

    As soon as we run out of seasonal flavors, we place an order for new flavors. Our ice cream is made in Brandon, South Dakota by Family Treats Homemade Ice Cream. They change flavors as seasons change and inspiration hits them – it comes from anywhere and everywhere! They love to try new things and experiment. Sometimes we know what we are getting and sometimes it’s a complete surprise.

  • Where is your ice cream made?

    As mentioned, our ice cream is made in Brandon, South Dakota. All ingredients are fresh, and they are very picky to ensure they provide the best quality product there is! Family Treats Homemade Ice Cream is a family run business owned by Carmen and Scott Giles. There are no peanuts, tree nuts or egg in our ice cream and gluten-free options are available.

  • What’s that enticing aroma I Smell?

    That is our made fresh daily waffle cones and bowls. You think they smell great wait till you taste them.

  • What does your Ice Cream taste like?

    Like utter delicious joy! All our flavors are 14% butter fat. So very rich and creamy. We will be happy to provide you with a sample of any of our ice cream flavors.

  • Where does your milk come from?

    They purchase the ice cream mix from a Dairy just across the border in Iowa. Family Treats drives a few hours every week to pick it up and turn it into homemade ice cream. We want our product to be as local as possible and support small business whenever possible.

  • Do you Ship?

    Not at this time. We will be adding an ecommerce section for our toys and candy. At this time, we don’t have any plans to ship ice cream.

  • Is your shop open year round?

    Boxcar Sweet stop is open from Memorial Day until Labor- once all of our ice cream is gone, we will close. Then we will open back up after Thanksgiving for the holiday season for toys, candy, and seasonal ice creams.

  • Are you hiring?

    We are always looking for smiling and helpful ice cream staff. Go to our “Now Hiring” section and fill out an application.

  • Do you do events and Catering?

    Yes, we love to bring our ice cream to weddings, or any kind of celebrations. Just let us know what you are thinking, and we will see what we are able to do.